The QA Lead will be a member of the BBW Web QA team and will work closely with a diverse group of cross-functional partners to deliver digital capabilities and outstanding customer experiences across mobile, online, stores and 3rd party solutions. This role will mentor QA Analysts, define test approaches for monthly releases or projects, and provide tracking and visibility into test progress throughout development sprints. The ideal candidate is an experienced leader in QA who enjoys working collaboratively with all disciplines, fosters teamwork, and builds trust with leadership and developers alike. This lead will be supporting upcoming product launches that will require additions/enhancements within checkout and throughout the site. This person must have OMS experience and digital experience
RESPONSIBILITIES:
- Create, execute, and maintain test plans, test cases and validation procedures using a trace-ability matrix to ensure adequate test coverage throughout the development lifecycle
- Develop a Regression Test Library and an approach to use it for testing ongoing changes to the digital products
- Set up and maintain testing metrics to show overall progress of testing efforts for each sprint, requirement coverage and opened/closed defects
- Report on progress of the overall test prep/execution to leadership
- Serve as the primary point of contact for questions/direction for QA on monthly web releases and projects
- Collaborate with QA analysts to flush out tests based off delivered requirements for integration, regression testing, and user acceptance facilitation
- Lead estimation discussions with QA team to identify capacity prior to the start of each sprint
- Own the identification and escalation of any issues or risks within the testing work stream
- Lead defect review meetings with cross functional partners to determine prioritization
- Determine when test participants can proceed to final User Acceptance Testing
- Facilitate User Acceptance Testing, gather test case needs from partners during the dev/qa cycle
- Collaborate with other QA Leads to unlock dependencies and leverage shared test data, systems, services
- Drive continuous learning and improvement from the testing perspective
- Mentor and empower a team that focuses on both quality and development efficiency
- Other duties as assigned
QUALIFICATIONS:
- 1-3 years of experience as a QA Lead
- 4+ years of QA experience with focuses on eCommerce, user experience, website testing
- Experience with facilitating and executing all phases of testing within project lifecycles (integration, regression, system, UAT)
- Experience leveraging third-party applications to plan/execute/report testing efforts including but not limited to, Jira, Confluence, TestRail, or other test management tools (e.g. ALM, Quality Center, TFS, VSTS)
- Bachelor's degree in IT or equivalent experience
- Expert in testing process, including test scope identification, test requirements management, test case development, test scheduling, and defect management
- Strong written and verbal communication skills with IT and Business audiences
- Consistently delivers day-to-day assignments with a high level of quality and attention to detail
- Independently develops key deliverables without supervisor oversight
- Proactively applies a systematic approach to data gathering and analysis to make key decisions that are supported by facts
- Ability to influence others without authority to drive decision-making and solutions