Tagcor

Project Manager

anages day-to-day client interaction and expectations for multiple projects
Anticipates clients needs and proposes alternative business solutions
Continually seeks and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships
Possesses a knowledge base of each client’s business, organization and objectives
Maintains client engagement through regular meetings and status reports
Determines appropriate revenue recognition, ensures accurate invoicing and monitors receivables for all projects under his/her direction
Ensures that all timesheets are processed within the set requirement
Analyses profitability, revenue, margins and utilization across projects
Addresses elevated billing issues when they arise
Manages to and achieves revenue goals set for the projects
Serves as a key participant and facilitator in team and client meetings
Maintains clear and up to date project documentation
Confronts issues openly and quickly
Effectively communicates relevant project information to superiors and peers in the business
Tactfully communicates sensitive information
Encourages creative and innovative thinking from the team members while assisting them to bring their ideas and career plans to fruition
Works across the organization to share lessons learned and best practice methods