Manage projects that may involve multiple agencies, departments, external customers, contracted resources;
Consistently follows established PM methodology defined by PMO;
Create and maintain project plans and other standard project documentation as established by PMO;
Ensures that all needed project related activities and artifacts are consistently conducted and delivered;
Ensure that users and project team member’s roles and responsibilities on the project are identified and classified in the stakeholder register and appropriately engaged throughout the duration of the project;
Coordinate and monitor activities of all project team members involved in the project to ensure the project is completed on time and within budget and that it meets the project objectives;
Communicate project status to relevant stakeholders including sponsor, executive management, IT managers, project team, and business users per the project communications plan;
Ensure that scope and user requirements are defined, documented, and approved. Scope and quality should be managed and controlled throughout the project’s duration;
Ensure all deliverables are validated and approved by sponsor and/or key stakeholders;
Create and maintain a positive, interactive, and engaged team atmosphere and work environment to promote project work productivity and to increase positive outcome
Provide critical review, analysis, and evaluation of business systems as well as business requests and user needs to determine feasibility including distinguishing user requests from underlying exact needs;
Ensure that any new software integration into company business system meets functional requirements, system compliance, and system specifications;
Document business processes and how they interact with enterprise systems by researching, analyzing, and capturing existing and future system using business requirements, workflow diagrams, and mockups.
Ability to elicit requirements using interviews, participate in requirements workshops, and create business process documentation that describe use cases, scenarios, business analysis, task, and workflow analys
Provide and support systems and implementation projects by establishing and maintaining relationships with key stakeholders;
Collaborate closely with project team including developers, business analysts, and program staff to implement requirements, provide necessary support for testing during QA process
Identify ways to increase adoption and customer satisfaction including working directly with stakeholders to understand and negotiate needs and expectations
Qualifications:
Advanced level skills with all MS Office products including Word, Excel, PowerPoint, Visio, and Project
Experience with Dynamics 365, Power Platform, and Azure DevOps
Excellent verbal and written communication skills including interviewing, documentation as well as presenting to small and medium sized groups;
Thorough experience with business process mapping, as well as an understanding of the relationship between business processes, policies, and technology.
Experience working with modern systems and relational databases
Experience with data migration and conversion
Experience with systems integration
Experience with data architecture and data science including modeling and standards
Deep understanding of how information can be stored, organized, and used;
Understanding of user experience, intuitive design, including the ‘customer journey’
Experience managing project activities using tools like Jira, DevOps, Teams, and SharePoint
Proven ability to communicate ideas in both technical and a non-technical manner for business and technical