Tagcor

ServiceNow

· Designing and implementing enterprise scale ServiceNow solutions

· Collaborating with clients to design innovative solutions with a strong user experience

· Designing digital prototypes and proof of concepts to demonstrate how clients’ needs can be met with the ServiceNow solution

· Aligning and leading ServiceNow implementations following client standards designs and best practices

· Preparing and deploying ServiceNow solutions to Test and Production environments

· Strong delivery experience leveraging major capabilities within the ServiceNow Platform

· Delivery experience with multiple software methodologies such as Agile and waterfall

· Excellent problem solving and communication skills

· Strong team player

· Is communicative and able to get good solutions in consultation with the customer

· Support delivery teams in driving innovation and ServiceNow best practice in the implementation of client solutions

· Drive innovation and continuous improvement in design and delivery practices of ServiceNow solutions

· Manage technical aspects of development teams to deliver full lifecycle ServiceNow implementations

· Act as a role model for the team by always demonstrating the highest standards in technical design and development

· Advise the client about potential improvements

· Provide training and coaching to the software developers in the teams

· Conduct quality reviews of our implementation to ensure they meet our high standards

· Be the oracle for functional consultants regarding technical possibilities for customized solutions and integrations

· ServiceNow Certified Administrator, ServiceNow Certified Developer

· Knowledge of ServiceNow subsystems and configuration.

· Knowledge of database structures and relationships (logical and physical)

· Database (logical and physical) knowledge and experience

· Experience in ServiceNow Platform upgrade

· Experience in Service Portal implementation