Us Citizen
Green Card
EAD (OPT/CPT/GC/H4)
H1B Work Permit
Corp-Corp
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 7th Aug 2021
· Partner with the business and its’ leadership to develop the client life cycle, map business capabilities and key processes, and assess areas for improvement using Lean methodology and Agile tools.
· Collaborate with the Technology Group as a process owner and business expert in implementing engineered or vendor solutions that enhance client experience and meet business requirements.
· Drive process improvements through constant, iterative review of our business process architecture’s stability and scalability, developing lean workflows with high quality output, ensuring solutions meet current and future business objectives.
· Use industry standard methodologies to conduct root cause analysis formulating cogent problem statements, process assessment, modeling, and plan for improvement.
· Document requirements and manage changes from current (as-is) to target (to-be) design states.
· Lead process redesign & reengineering workshops with business end-users providing them adequate support and training.
· Maintain business processes and group artifacts.
Your Qualifications:
· Strong technical aptitude (learns new processes and systems quickly) and ability to work independently, handle multiple priorities, and solve complex problems.
· Effective written and verbal communication skills to multiple audiences, including various levels of management.
· Experience in process workflow mapping using MS Visio or similar tools
· Experience leading teams in process improvement projects in service industries with a demonstrable track record preferred.
Not required, but a plus:
· Prior experience as a Business Analyst or similar position.
· Knowledge and/or experience with Financial Applications
· Prior experience or currently involved in, complex business processes, business process mapping, or business architecture modeling
· Experience with a Business Process Management Suite (BPMS)
· Experience with Atlassian Confluence, Jira and/or similar project & issue tracking software
· Working knowledge of and applied experience with Waterfall and Agile methodologies, and SDLC