Loans PQ and Treasury Access are two of the important systems that have lot of visibility and requires constant maintenance and support. In order to address these we have a two enhancements programs in place. The BA currently in these two projects have resigned for a permanent position somewhere else and hence we need a replacement and that too quickly. This request is for a Business Analyst who will be part of this team. These programs are expected to go into 2022.
Skills and responsibilities:
- Build strong relationships with business stakeholders, collaborate on requirements ensuring that the technology strategy is aligned with business goals and strategy
- Proven strength in interpreting customer business needs and translating them into application and operational requirements.
- Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling.
- Strong experience with incident management, leading both on and off-hours ad hoc support teams.
- Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc.
- Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, is a plus)
- Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
- Excellent analytical and problem solving skills.
- Execute root cause analysis of systems and data issues.
- Excellent organizational skills and understanding of business process.
- Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks.
- Proven ability to easily adapt to changes in processes, procedures and priorities.
- Proven understanding of web service APIs and XML messaging systems.
- 5 - 10 years of experience working directly with technology or interfacing with technology.
- 5 years of experience working on moderate to complex projects.
- 2 years of experience using SQL Servers
- Identifies potential technical problems before they occur and helps implement solutions by thoroughly validating all system changes relative to assigned work.
- Critically evaluates information gathered from multiple sources, reconciles conflicts and distinguishes user requests from the underlying true need.
- Escalates issues when necessary. and documents technical information, project information and develops training material.
- Collaborates with Testing/QA team in the execution of all testing