• Us Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 17th Aug 2021

Agile project Manager to manage Retail projects.

Maintaining the weekly KPI status reports & in conducting the client governance calls on reviewing the team performance.

Responsible for maintaining the Knowledge Database by documenting frequent issues and workarounds for resolution at first line, and in creating Knowledge Articles.

Driving key operational services such as Problem management and Change Management.

Excellent Communication Skills (Written and Spoken) with ability to conduct L3 level troubleshooting in the application systems.

He/ She should act as POC for L3 issues reported by support or user.

Responsible for debugging of issues reported by our internal/external customers and providing timely resolution and coordinate with dev/product team in getting resolution as and when required.