The Salesforce Scrum Master of a Salesforce Development Scrum team is responsible for being a Coach, Facilitator, and Servant Leader for their assigned Agile Scrum team(s). She/he will continually look for ways the team can improve and will be able to encourage growth through cultivating strong relationships and trust. The Scrum Master owns the process for the team and creates a balance between the Product Owner and the Technical Product Manager. The Scrum Master will be responsible for sprint status reporting (burn up/burn down) including JIRA dashboard creation, Jira Align, and Jira status are frequently updated and correct. Additionally, the Scrum Master of a Salesforce Development team may be required to do Salesforce administrative tasks as needed for the completion of committed user stories in each sprint.
Minimum Required skills
- Bachelor's degree in computer science or a related technical discipline
- Must be able to communicate with others effectively through written and verbal ( talking, hearing, etc.) communication methods.
- 7+ years of experience in SAFe/Agile/Scrum development including coaching on agile methodologies.
- Scrum Master Certification.
- Knowledge of Salesforce, including at least 1 valid Salesforce Certifications.
- Extensive knowledge of IT concepts, strategies, methodologies, architectures, and technical standards.
- Ability to coach a team and stakeholders on Agile practices and ensure adherence to Agile methodology. Strong facilitation skills in leading planning meetings, reviews, and retrospectives.
- Enjoys solving problems and able to resolve conflicts through strong mediation skills.
- Communicates clearly and can deliver complex messages and teach new concepts.
- Coaching and mentoring a team to maximize progress and potential.
- Are motivated and driven and can influence and drive teams to success using Agile/Scrum/Lean practices.
- Proven leadership experience in achieving successful project outcomes.
- Negotiation skills.
- Demonstrated ability to lead cross functional teamwork in and across teams and organizations.
- Fully committed to transparency in all situations.
- Project / Agile Scrum Management
- Helps teams self-organize and self-manage
- Organizes and facilitates daily stand-up meetings, reviews, estimation, retrospectives, sprint, and release planning, demos, burndown tracking, and other Scrum-related meetings.
- Works collaboratively with Business and IT partner teams to support development and software delivery.
- Assists the Product Owner and Technical Product Manager in user story creation/prioritization and product Backlog grooming via emergent requirements.
- Asks difficult questions, removes impediments, and makes issues and problems visible. Escalates as necessary.
- Ensures the development team is working efficiently towards Sprint goals.
- Coaches the development team and stakeholders on how to use Agile/Scrum practices at a pace that is sustainable and comfortable for the team and organization.
- Ensures the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
- Ensures cross-functional coordination (analysts, developers, and testers) is occurring early and often. Recommends improvements and assists in changes to best practices.
- Identifies and manages issues and jeopardies with a clear grasp of the challenges/options until resolved. Mitigates all risks and issues in real-time, executing resolutions on demand.
- Possesses excellent interpersonal skills and ability to work with diverse teams with diverse personalities, during high-pressure scenarios, within extremely tight deadlines.
- Demonstrates awareness of Agile technology practices (e.g., Test Driven Development, Continuous Integration).
- Demonstrates ability to analyze project issues and challenges and proactively define alternatives
- Demonstrates ability to work closely with delivery teams to establish expectations and ensure tasks remain on track.