Manage IT projects from start to finish. Projects may consist of implementation or customizations of commercial off-the-shelf insurance software applications, mobile/web technologies, system integrations, software upgrades, Intelligent Automation (RPA) and infrastructure (hardware).
Manage strategic and tactical projects simultaneously.
May manage Proof-of-Concept (POC) efforts and other non-standard project work.
Manage a project team of matrixed resources. Resolve challenges presented by resource and schedule availability in matrixed organizations.
Build a project schedule in MS Project/Project Server that is effort-driven and auto-scheduled.
Reconcile project team timecards with planned hours in project plan. Investigate and resolve variances between planned and actual time reported on timecards. Adjust project task effort/duration with the project plan as necessary to maintain the correct forecast of ETC.
Maintain and reconcile the project financial forecast in the project financial accounting tool. Investigate and resolve variances between forecast and actual project costs. Proactively release excess project funds if not needed or request additional funding when necessary due to requested baseline changes.
Prepare an Initial Charter that describes the project scope, schedule, budget and deliverables at a high-level and defines the target date and cost to complete the project Planning phase.
Prepare an Amended Charter that describes the committed project scope, schedule, budget and deliverables after project planning activities (detailed requirements and design) complete, adjusting estimates made in the Initial Charter as necessary due to discoveries made in Planning.
Utilize established Project Change Request processes to manage proactively all requests to change the approved baseline of a project.
Accurately follow all documented PPM processes, procedures and templates.
Anticipate, identify and manage project risks, issues, assumptions and decisions; escalates in an appropriate and timely manner.
Monitor and control the Execution (coding, testing) phases; work with QA Lead to secure all testing environments, ensure there is a test plan and strategy in place for QA testing; may act as the coordinator for UAT planning and execution activities.
Prepare deployment (implementation) plan in collaboration with the project team; assure all necessary approvals have been obtained to migrate project solution from lower environments to production.
Ensure appropriate preparation and execution of service transition activities from development teams to operations teams.
Monitor and controls post-implementation acceptance of the project; manage support activities for the new solution for at least 30 business days (warranty period).
Close project by preparing a Project Close Summary Report and completing project plan in PPM tool.
Prepare twice-monthly project status reports for each assigned project that explain project pro.
Meet regularly with project team(s), business sponsors/stakeholders, portfolio manager(s), PPM Delivery Manager (PM’s direct manager), and monthly with AVP of PPM Delivery and Operations or as required by project workload.
Qualifications
10+ years of current project management experience delivering IT projects with a minimum budget of $350K. Experience should demonstrate increasing accountability within PM candidate’s career path.
PMP credential in good standing is required.
Prior experience in delivering multiple IT projects from start to finish.
Experienced in effort-driven project planning techniques in MS Project.
Possess expert-level competencies in planning, executing, monitoring and controlling of IT projects.
Must have experience with MS Project 2016. MS Project Server is desired but not required.
Experience managing vendors, requesting and executing SOWs.
Demonstrates a personal sense of urgency to complete day-to-day work. Must drive for results from self and project team members. Must know when to push back on perceived limitations and when to be flexible and accept the limitation.
Experience exercising strong leadership capabilities; presenting “executive presence” – especially when delivering difficult messages to stakeholders and leaders; assuming accountability for the entire project and outcomes.