• Us Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 20th Aug 2021

JD:
Service Operations 
Customer Satisfaction  
Incident management  
SLA management  
Service requests fulfillment  
Operations Governance  
Process reviews 
Business enabler  
Customer connects Automation  
Demand reduction through automation  
Innovation  
Service Improvements  
Opex Cost optimization  
Process standardization and reviews Metrics Management  
Compliance 

Good to have skills: 
PLSQL Skillset Synon Requirement Type Support Experience range 8 to 12 years

Technology PLSQL Production Support Support troubleshooting client issues with high level data analysis and project review Assist in support hours of operation and off hour production emergencies
Perform level of effort estimates for assigned tasks and change orders Identify root causes of technical issues in production and out of box failures Develop code updates to fix reported defects Provide detailed information with Tier 1 clients as required Implement best production support programming practices Engage