• Us Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 20th Aug 2021

Service Operations  Customer Satisfaction  Incident management  SLA management  Service requests fulfillment  Operations Governance  process reviews Business enabler  Customer connects Automation  Demand reduction through automation  Innovation  Service Improvements  Opex Cost optimization  Process standardization and reviews Metrics Management  Compliance Mandatory skills PLSQL Skillset Synon Good to have skills PLSQL Skillset Synon Requirement Type Support Experience range 8 to 12 years

Role Support Analyst Work location Cognizant office Client office with city state Client location Richardson TX USA Technology PLSQL Production Support Support troubleshooting client issues with high level data analysis and project review Assist in support hours of operation and off hour production emergencies Perform level of effort estimates for assigned tasks and change orders Identify root causes of technical issues in production and out of box failures Develop code updates to fix reported defects Provide detailed information with Tier 1 clients as required Implement best production support programming practices Engage