Tagcor

Program Manager

Program Facilitation:

· Facilitation and organization of Program Cadences (Review, Planning, Refinements), Executive Updates, Quarterly Planning

· Facilitate info flow and planning between program and products and vendors

Program Tracking and Priorities Visibility:

· Tracking overall schedule, progress, and impact to program delivery

· Help the program visualize and understand priorities, for effective backlog planning across program and product teams

· Support Program Leaders and CPOs in pivoting priorities as needed, based on overall capacity and risks, with frequent inspection/adaptation

· Help teams surface and track issues related to product view with a focus on impact to customer experience

· Audit support

· Progress Reporting

· Standardize reporting expectations

Communication & Collaboration:

· Continuous interface and interaction with Release and Defect management

· Escalation mitigation for delivery and defects as surfaced from Issue Mgmt and Program Testing Teams

· Raising and driving Swarms for increased E2E collaboration between internal teams and vendors

· Drive collaboration and communication necessary to ensure delivery success, including success management of risk and dependencies

· Communicating and organizing demos and impacts, reviews, and regular program summaries

· Actively contribute to advancing our lean processes to drive efficiency and improve effectiveness while supporting organic maturation of teams

· Inspect and identify continuous improvements between vendors and internal teams- tools, logs, process