Us Citizen
Green Card
H1B Work Permit
Corp-Corp
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 28th Aug 2021
Minimum 5 years of experience.Salesforce Admin & Configuration
Understanding of Salesforce
Standard Reporting
User Management
Incident Support and Service Request Support in 8X7 shift
Experience with third party integrations in added advantage.
Lightning experience will be added advantage Strong communication skill and attitude to work in SLA driven project
Worked on support project with ticket driven activities in shift
Resolve Functional and SFDC admin config request as per SLA and priority in 8X7 Shift
Guide Junior team members on Issue resolution
Review of Work done by junior members
SOP Creation and Standardization of Support process
Data Patching and Data Sync
Standard Reports Generation
Minor Bug fixes on SFDC platform
Org Sync Activities