Delivery Manager
Qualification:
Bachelors in Science/ Commerce/Engineering or equivalent
Responsibility:
Business / Customer:
- Understand and articulate complex problems related to the specific technology.
- Interface with community network to retain technology competitiveness.
- Work with the client team to address escalations and own the resolution during the critical incident scenario.
- Plan and implement major change requests and engineering tasks.
Project / Process:
- Participate in technical audits.
- Identify opportunities for automation standardization and stabilization of environment.
- Lead TIP initiatives and coordinate with CoEs for the implementation of the same.
- Conduct Proof of Concept activities when necessary.
- Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance.
- Prepare run books on specific technology areas.
- Lead reviewer for knowledge articles.
- Implement best practices in specific technology area.
- Responsible for driving the change mgmt effectively by ensuring that regular process health checks are done and bringing in best practices and building SOPs.
- Continuous assessment of the infra/technical environment and address any gaps (for ex.
- : firmware Service Packs Backups).
People / Team:
- Deliver technology training through Academy and/or within project group for technologies/ tools.
- Provide guidance to community members on relevant technology area.
- Participate in recruitment.
Must Have Skills
- SQL Server DB Administration
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
RoleIT/Networking-Manager
Industry TypeIT Services & Consulting
Functional AreaIT Software - DBA, Datawarehousing
Employment TypeFull Time, Permanent
Role CategoryAdmin/Maintenance/Security/Datawarehousing
Education
UG :B.Com in Commerce, B.Sc in Any Specialization, B.Tech/B.E. in Any Specialization
PG :Any Postgraduate