Us Citizen
Green Card
Corp-Corp
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 14th Sep 2021
Job Description
Consultan will be responsible to provide functional and production support to Salesforce.com user community. Identify opportunities to improve both IT and business processes in the CRM space and lead these projects/process improvements through completion.
Be a functional and technical expert in Salesforce cloud application and its capabilities and understand best practices in CRM space, in general.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Responsible to provide support to end users of Salesforce.com at company. This position requires very good functional (Business Analysis/ Systems Analysis) and technical skills and several years of experience to support Salesforce.com
Have a good understanding of companies Salesforce.com implementation and customizations.
Master companies business models and strategic direction and consult with Business management to assess, analyze, recommend, and implement business improvements and initiatives using Salesforce.com
Use simple techniques to define as-is and to-be process and data flows and solutions, to Business users and other IT team members
Coordinate and lead small and medium sized IT projects & application enhancements, involving multiple departments and geographic regions, through the steps of the software development lifecycle: requirements gathering and analysis, solution design, testing, implementation and support
Ensure business requirements are clearly defined, verifiable and scalable
Create reports or template mock-ups and requirements based on enterprise reporting needs
Perform impact analysis on new releases of features/functions, and support their testing and implementation
Use companies IT processes for documentation and approvals for any process improvements
Support users of third party "bolt on" applications that work in conjunction with Salesforce.com
Adhere to the processes and policies defined by companies IT management