The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned.
- Support development; operations and maintenance; engineering and architecture design; integration; and testing services of Windows Server Environment for physical and virtual servers.
- Perform ongoing maintenance and troubleshooting of servers and applications to ensure their ongoing availability, stability, and compliance with standards and security requirements
- Administer, run, and maintain Windows server infrastructure in production, dev and test environments.
- Strong ability to install, troubleshoot and deliver COTS and custom apps to end users using server infrastructure.
- Contribute to the design and implementation of disaster recovery plans for servers.
- Work ticket queues and document resolutions completely and accurately.
- Provides technology related recommendations, implementations and upgrades.
- Documents the enterprise backup environment(s) and develops related documents as needed.
- Create and maintain server images for physical and virtual servers.
- Be available for regularly scheduled 24 hour on call duties.
QUALIFICATIONS - EXPERIENCE, EDUCATION AND CERTIFICATION
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required (Minimum) Qualifications
- Bachelor’s Degree in Computer Science or related field; or equivalent post high school education, military and/or work-related experience.
- Minimum of 2+ years of Server IT support/administration experience.
- ITIL V3 foundations certification preferred (Not Required).
- Microsoft Certified Solutions Expert (MCSE) preferred (Not Required)
- Comptia Server+ (Not Required)
- Hands on experience with vSphere systems administration and support including VMotion, HA, vCenter, storage migrations, and P2V migrations
- VMware ESXi 5.x
- Microsoft Windows Server (2008 & up)
- Server administration skills equivalent to or including Microsoft Certified Solutions Expert (MCSE)
- Microsoft System Center
- Backup and disaster recovery technologies
- File and Print services
- Anti-Virus implementation and monitoring
- Qualys vulnerability remediation
- Citrix administration and troubleshooting
- Working knowledge of Microsoft Internet Information Services, Microsoft SQL Server (2005 & up), and Microsoft Active Directory, including group-policy
- Intermediate-level PowerShell scripting ability
Knowledge, Skills and Abilities
- Strong customer relations
- Strong oral and written communication skills
- Strong Analytical Skills
- Excellent organization and planning skills
- Ability to understand and troubleshoot technical problems