• Us Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 16th Sep 2021

Minimum 3 years of experience.

Salesforce Admin & Configuration

Understanding of Salesforce

Standard Reporting

User Management

Incident Support and Service Request Support in 8X7 shift

Experience with third party integrations in added advantage.

Lightning experience will be added advantage Strong communication skill and attitude to work in SLA driven project

Worked on support project with ticket driven activities in shift

Resolve Functional and SFDC admin config request as per SLA and priority in 8X7 Shift

Guide Junior team members on Issue resolution

Review of Work done by junior members

SOP Creation and Standardization of Support process

Data Patching and Data Sync

Standard Reports Generation

Minor Bug fixes on SFDC platform

Org Sync Activities

User Creation

Roles and Permissions

Create Page Layouts