Work on supporting salesforce service cloud application with the 24X7 on call support
Work on the migrating the code using tools like ANT/Jenkins and maintaining multiple environments.
Work on the salesforce releases 3 times a year and upgrade the environments to the new features of the release and applying the features to production environment.
Provide the Daily/Weekly status update of the progress of work.
Work on customization and issue resolution for the functionalities like Email-to-Case, Live agent chat, Web to Case etc.
Working on feasibility study and analyses of the new features in Salesforce
Work on Apex code using tools like eclipse, Force.com IDE, developer console
Work on Salesforce development using Process builder, Flows, Record Types, Workflows, Approval Processes, Cross Object Formulas, Apex Batches, Triggers etc.
Loading mass data updates and creates using the Salesforce tools like Import Wizard and Apex Data Loader.
Work on the debugging the issues in Salesforce lighting components used in application.