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• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 23rd Sep 2021

·         Total 8-10 years of experience, with minimum experience of 4 years of handling Enterprise Tools projects for Global clients in areas of service automation, monitoring, management, infrastructure capacity planning, scheduling tools, private cloud solutions and ITSM projects.

·         Strong Project management skills, Customer relationship management and expectation management.

·         Excellent communication skills are required. 

·         Attention to detail

·         Ability to handle high-pressure, high demand situations

·         Enterprise IT background

 

Job Purpose:

·         Technical Program Management across multiple complex programs, projects and initiatives affecting area goals and objectives.

Facilitating, coordinating and leading cross-functional teams to complete a variety of technical program plans, tasks, and milestones.

Defines priorities and resources allocated to programs, projects and/or initiatives.

·         Defining, establishing, and maintaining a consistent, traceable decision-making process across a heterogeneous landscape of stakeholders.

·         Enterprise IT background

·         Gathering metrics and building reports and dashboards that detail program health including customer success, project execution, and team health.

·         Coordinate activities of applications, security, network and datacenter teams,

·         Develop, coordinate and execute project plan, detailed planning, testing strategy, migration activities.

·         Run status calls and steering committee calls.

·         Prepare status reports and agendas for weekly, bi-weekly, monthly meetings

 

·         Planning and publishing technical maintenance windows for complete year in various waves, keeping different application landscapes in view.

·         Communicating with various teams and stakeholders about the plans and coordinating for getting it executed

·         The Customer will perform testing based on the migration strategy and requirements defined in the Customer-provided test specification. – Gather and, upon customer request, execute

·         Attend the project initiation workshops.

·         Define the onboarding process for the customer Services team, including remote access.

·         Facilitate any necessary communication or information in preparation for requests that might result from information-gathering exercises.

·         Prepare Customer-provided environments.

·         Provide a point of contact for each location or time zone that is in scope for delivery.

·         Attend the rapid server migration assessment workshop.

·         Identify target subnets and server groups for rapid server migration.

·         Approve migration strategy assignments.

·         Resolve inventory problems:

·         Provide a list of applications and associated servers/databases, if known. If not known, this will affect the Assessment phase velocity and overall timeline.

·         Identify application owners/support teams and provide initial application information.

·         Provide technical artifacts such as an architectural diagram and any documentation.

·         Provide access to application stakeholders such as architects, developers, and administrators for assessment interviews.

·         Respond to requests for initial data collection.

·         Provide access to an existing configuration management database solution if one exists.