Required Skills

Cdr CMS Routing IP Networking SIP Avaya Ip Telephony Call Center H323 Aes Outbound Calling

Work Authorization

  • Citizen

Preferred Employment

  • Full Time

Employment Type

  • Direct Hire

education qualification

  • UG :- Any UG

  • PG :- Any PG

Other Information

  • No of position :- ( 1 )

  • Post :- 25th Sep 2021

JOB DETAIL

Hi,



We have urgent requirement of Network Avaya, If you are interested, Please share your resume at my email id- ajay_kumar2@hcl.com


Job Title : Network Avaya
Experience : 6+ Years
Location : Chennai


JD:
• Architectural understanding & administration of Avaya CM 6.X & 7.X, Session Manager, CMS, AMS, Media Servers & Media Gateways.
• Detailed understanding & hands on experience of SIP Protocols, SBC and Audio Codes.
• Detailed understanding hands on experience in CTI & AES.
• Detailed understanding hands on experience AAEP.
• Avaya IP Telephony; Network Region design, IP Telephone operation and Media Encryption.
• Telecommunication standards (Q.931, H.323, SIP), TCP/IP network & standards ISDN, PSTN.
• Configuring Media Gateways.
• Port Networks with CCMS Gateways.
• Media Modules & TN Circuit Packs; DS1, Digital, Analog, Med-pro, CLAN and IPSI.
• Call center administration; configuring Vector, VRT, Hunt Groups, Coverage Paths, etc.
• Configuring circuits, defining incoming treatment and managing routing for the outbound calls.
• Creating Locations & managing route patterns, Network Region and Media Resources.
• Performing health check-up and managing firmware release of Media Servers, Circuit packs, IP Endpoints, etc.
• Troubleshooting Alerts & Errors on TN Circuit Packs, Media Gateway, Media Servers and TDM & IP endpoints.
• Administration and troubleshooting CMS for call reporting.
• Administration and troubleshooting Variant Call Recording Services (Audio/Screen)
• Adding & modifying Agents, Skills, VDNs, Vectors & Trunk Groups, CMS Supervisors privileges assignment, etc.
• Basic understanding on CDR administration, creating profiles and managing reports.
• Administering Nice and Variant call recording system, mapping circuits & stations for recording.
• Performing troubleshooting on Nice & Variant recording solution, etc.
• Administering AES and integrating recording system with it.
• Modular Messaging administration & troubleshooting.
• Understanding of Avaya FP&M operation & administering the same.
• Avaya System Platform & Application Templates.
• Basic Understanding of Cisco Networking.
 

Regards,

Ajay Kumar

ajay_kumar2@hcl.com

RoleEngineering Manager

Industry TypeIT Services & Consulting

Functional AreaEngineering - Software

Employment TypeFull Time, Permanent

Role CategorySoftware Development

Education

UG :Any Graduate

PG :Any Postgraduate

Doctorate :Any Doctorate

Company Information