Citizen
Full Time
Direct Hire
UG :- Any UG
PG :- Any PG
No of position :- ( 1 )
Post :- 25th Sep 2021
Hi,
We have urgent requirement of Network Avaya, If you are interested, Please share your resume at my email id- ajay_kumar2@hcl.com
Job Title : Network Avaya
Experience : 6+ Years
Location : Chennai
JD:
• Architectural understanding & administration of Avaya CM 6.X & 7.X, Session Manager, CMS, AMS, Media Servers & Media Gateways.
• Detailed understanding & hands on experience of SIP Protocols, SBC and Audio Codes.
• Detailed understanding hands on experience in CTI & AES.
• Detailed understanding hands on experience AAEP.
• Avaya IP Telephony; Network Region design, IP Telephone operation and Media Encryption.
• Telecommunication standards (Q.931, H.323, SIP), TCP/IP network & standards ISDN, PSTN.
• Configuring Media Gateways.
• Port Networks with CCMS Gateways.
• Media Modules & TN Circuit Packs; DS1, Digital, Analog, Med-pro, CLAN and IPSI.
• Call center administration; configuring Vector, VRT, Hunt Groups, Coverage Paths, etc.
• Configuring circuits, defining incoming treatment and managing routing for the outbound calls.
• Creating Locations & managing route patterns, Network Region and Media Resources.
• Performing health check-up and managing firmware release of Media Servers, Circuit packs, IP Endpoints, etc.
• Troubleshooting Alerts & Errors on TN Circuit Packs, Media Gateway, Media Servers and TDM & IP endpoints.
• Administration and troubleshooting CMS for call reporting.
• Administration and troubleshooting Variant Call Recording Services (Audio/Screen)
• Adding & modifying Agents, Skills, VDNs, Vectors & Trunk Groups, CMS Supervisors privileges assignment, etc.
• Basic understanding on CDR administration, creating profiles and managing reports.
• Administering Nice and Variant call recording system, mapping circuits & stations for recording.
• Performing troubleshooting on Nice & Variant recording solution, etc.
• Administering AES and integrating recording system with it.
• Modular Messaging administration & troubleshooting.
• Understanding of Avaya FP&M operation & administering the same.
• Avaya System Platform & Application Templates.
• Basic Understanding of Cisco Networking.
Regards,
Ajay Kumar
ajay_kumar2@hcl.com
RoleEngineering Manager
Industry TypeIT Services & Consulting
Functional AreaEngineering - Software
Employment TypeFull Time, Permanent
Role CategorySoftware Development
Education
UG :Any Graduate
PG :Any Postgraduate
Doctorate :Any Doctorate