Us Citizen
Green Card
EAD (OPT/CPT/GC/H4)
H1B Work Permit
Corp-Corp
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 5th Oct 2021
Minimum 5 years of Oracle database and SQL experience with writing queries.
Must have Healthcare experience
Must have Production support experience and able to research/debug production issues
Problem solver who can use and analyze log files with good troubleshooting skills
Salesforce lighting (service module) experience is nice to have
Work on production issues assigned
Work on application quality controls (QI) per SOP
Proactively monitor and manage incidents and service requests assigned to meet targets for backlog and aging.
Write SQL queries to research the issue and determine the impact list.
Improve and or create documentation on known errors
Perform root cause analysis (RCA) for reoccurring issues
Provide value adds and ideas to improve/enhance the system