• Us Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 5th Oct 2021

- Minimum of 5 years of SAP Service Management (Customer Service) module experience with multiple full life cycle implementations
- Proven ability to quickly learn existing Business Processes and combine knowledge from multiple disciplines (e.g. SAP capability, Standard industry best practice) to produce an optimal business solution
- Ability to work independently, effectively coordinating multiple priorities in a dynamic and changing environment and in a team-oriented, collaborative environment
- Adept at understanding customer challenges, navigating from problem to resolution and communicating process and resolution effectively both verbally and in writing
- Demonstrated ability to interact comfortably with all levels of management and staff
- Experience in life sciences / pharmaceuticals industry preferred

- Experience with configuration of SAP ECC 6.0, CS, and SD modules in the following areas:
o Master Data
 Equipment
 Functional Location
o Service Notification and Service Order
o Pricing
o Resource Related Billing (RRB)
o Periodic and Milestone billing
o Customer Leasing and integration with Finance
o Knowledge of Variant configuration is a plus
o Working knowledge of SM/CS integration with CRM tools such as SFDC, SAP CRM.
o Should have hands on experience in identifying and working through OTC User Exits and directing ABAP developers. Ability to debug as needed.
- Knowledge of key integration points with SAP application areas such as BI, MM, Billing and AR, etc.
- Knowledge of shared service type/centers of excellence operations preferred