Interview various non-technical managers to understand complex, dynamic business rules/process and then create detailed, specific and comprehensive documentation for implementation in systems like Salesforce Service Cloud, Marketing cloud, Partner Communities and other integrated systems
Develop, implement and run Salesforce integration strategies and strategic initiatives
Seek out ways to utilize Salesforce to improve processes, productivity and build scalable solutions.
Utilize Service cloud features to enhance the Support model. (Utilize tools like Chat/Chatter/Einstein Bots/Analytics etc…)
Create and manage custom objects, fields, formulas, reports and dashboards
Design and optimize user interfaces using Visual force pages
Develop and maintain validation rules and custom workflow rules
Develop lightning components and integrate the components in the application.
Provide ongoing code-level maintenance and support
Adopts Lean and Agile principles to work collaboratively with others to refine and release the salesforce product.
Collaborate with Design team to evaluate and ensure the technical feasibility of UI/UX designs
Provide input to various scrum ceremonies like Sprint Grooming, planning, retrospectives and daily standups.
Experience designing and building product features SFDC platform.
Experience designing and building, Enhancing features on Service Cloud platform
Demonstrated understanding of and experience with Salesforce.com architecture and API
Proficient understanding of lightning component development.
Strong knowledge of relational databases and data modeling including Salesforce.com SOQL, SOSL query language
Experience using the Force.com data loader and handling data migration assignments. Proficiency in Java, SOAP, REST services.
Expert knowledge of MVC concepts, object-oriented methodologies and approaches
Familiarity with development tools such as Eclipse & GIT
Experience creating RESTful web services in salesforce platform
Experience creating API’s or calling API’s & hands on extensive Apex programming
Experience in using the Admin features of salesforce for data security & controls
7 years’ experience in IT/Technology industry with demonstrated development and design experience (Java, JavaScript, AJAX experience preferred)
5 years’ experience in Force.com, Visual force and the Apex programming language (Salesforce Platform Developer I must, Salesforce Platform Developer II preferred)