As Business Analyst you are encouraged to be a subject matter expert, you are expected to understand key concepts from the basics of the domain to the insurance value chain: underwriting process, rating calculations, policy servicing and billing.
Responsibilities:
- You closely collaborate with the Product Owner. Serve as the liaison between the business and technology teams.
- Interact daily with business users, conduct analysis, and document business processes, workflow and requirements.
- Work closely with our business and technical partners to achieve an efficient and effective solution with holistic view across multiple systems.
- Verify that the solution meets the business, compliance and technical requirements.
- Translate business requirements into functional requirements and specifications that have an appropriate level of detail suitable for use by the technology team(s).
- Solicit business and system requirements using walk-through, document analysis, use case scenarios, business analysis, task and workflow analysis.
- Write clear and concise requirements. Ensuring that requirement statements are complete, consistent and verifiable.
- Support business and technology teams to ensure key results are met in an accurate timely manner.
- Provide business support and assist in the troubleshooting of problems and incidents; make recommendations and provide alternative solutions when applicable.
About you & skills required:
Are you eager to disrupt the insurance industry with us and make an impact? Do you wish to have your talent recognized and rewarded? Then join our internal start-up squad and find an encouraging environment in which we aspire to make dream come true!
- 7 years of business analysis experience in the commercial insurance sector
- Experienced in Majesco implementation
- Experienced in identifying and translating business needs into clearly defined requirements.
- Experienced in documenting inclusive of business use cases, process flows, data flows etc.
- Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations with client and onsite/offshore teams.
- Lead review sessions for completed business/functional requirements with key business users. Ensuring on gaining consensus and final business approval.
- Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged whenever possible
- Assist in troubleshooting and resolving issues.
- Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes and are consistent across products where possible.
- Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements.
- Facilitate UAT execution phase and work with business lead and project manager to obtain user acceptance test signoff.