Tagcor

COBOL. JCL DB2 IMS DB/DC SQL MFS ISPF Mainframe Developer

Take transition from customer on existing system functionality
Prepare system document of understand for applications
Document user scenario and test cases for system testing
Debug production issues and provide solution to resolve the issues including root cause analysis, code changes, data fix and/or data fix
Work with business users to gather requirements for enhancements request, do analysis and provide estimation for required changes.
Work code changes required for bug fixes and enhancement work
Perform application testing before migration of changes to UAT followed by production
Provide user support during UAT
Provide warranty support for changes migration in production
Follow ITIL process and user ticketing tool as per local implementation
Coordinate with global team based out of Indian and Europe for both production issues and enhancement work.