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UX Designer

Graduate or Post Graduate in Design or related field
Deep Salesforce UX experience
5-15 years of relevant experience (we need designers at various experience levels)
Hands on experience in:
- User Research - Conducting stakeholder workshops to elicit design requirements. Planning, interviewing, analysis and synthesis
- Eliciting and defining requirements
- White boarding design solutions
- Creation of Personas
- Creation of Customer Journey Maps (including during live workshops), Experience maps
- Analysis of opportunities for design intervention that are seen in Customer Journey Maps
- Translating opportunities into solutions in the form of wireframes and interactive mockups across desktop and mobile devices
- Testing and validation of designs with users and stakeholders
- Iteration of designs and getting approvals from technology and business stakeholders
Storytelling and presentation skills
Ability work with cross located and global design and technology teams
Excellent communication skills