Digital QA Functional Engineer. The Digital QA Tester is responsible for testing our digital platforms (Wordpress Google Analytics) across multiple browsers in addition to our internal CRM/ERP platforms (Netsuite and Salesforce). Experience in the education sector is highly preferred.
Responsibilities:
- Create detailed, comprehensive and well-structured test plans and test cases
- Translate business and functional requirements into test cases and ensuring they meet the business and system requirements, fulfill end-user requirements, and identify existing or potential issues as well as maintaining a regression suite of test cases.
- Provide timely and meaningful feedback
- Estimate, prioritize, plan and coordinate testing activities
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Identify, record, document thoroughly and track bugs
- Perform thorough regression testing when bugs are resolved
- Develop and apply testing processes for new and existing products to meet client needs
- Monitor debugging process results
- Investigate the causes of non-conforming software and train users to implement solutions
- Track quality assurance metrics, like defect densities and open defect counts
- Stay up-to-date with new testing tools and test strategies
- Proficient at decomposing requirements
- Understands software quality best practices, test strategy and planning, test case development, test case deployment and execution, test data, and defect tracking; actively participates in process improvements
- Recognizes issues (e.g. with requirements, design, implementation, etc.) and works with appropriate resources to address and resolve
- Seeks and understands the big picture/business cases behind individual requirements
- Self-starter and has a proven record in functional testing
- Mentors and trains other testers in the team
Essential Skills & Experience:
- 5 - 10 years of experience in quality assurance
- Experience working with Digital/eCommerce, Marketing, or Educational systems
- Experience working with business and developers at both functional and technical level
- Experience with test automation
- Experience using JIRA,
- Experience in Agile/Kanban processes for management
- Experience in Netsuite and Salesforce platforms
- Experience with Android or iOS and respective user interface standards
- Experience in researching issues within the application as well as looking behind the user interface and utilizing the browser DEV tools to identify console errors, network issues, server errors