• Us Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 20th Nov 2021

Customer- Ultragenyx Skills- Veeva CRM, Veeva Promomats, Veeva Lightning Project and Service Management: 

· Responsible for the overall IT delivery of the Veeva CRM and Promomats Managed services Program 

· Responsible for Ultragenyx stakeholder communications, Governance, status updates and proactive escalations 

· Continuously monitor and proactively identify risks elements and develop mitigation plans 

· Proactively identify dependencies, challenges, conflicts, risks across teams / people / vendors and bring it to Ultragenyx management attention and enable resolution 

· Coordinate with offshore for service delivery including on-call service delivery during service window 

· Lead the team and achieve desired outcomes per the defined schedule 

· Manage daily / weekly / monthly prioritizations for the team 

· Monthly / Quarterly Business Review reporting Technical Delivery: 

· Provide resolution for priority 1 and 2 incidents and service requests raised by users in Onshore time 

· Provide Subject Matter Expertise to Ultragenyx as well as offshore team on changes and enhancements 

· SPoC and also participate in requirements capture meetings and pass on the information offshore 

· Provide CoE updates and inform of any upcoming features released by Veeva CRM, PromoMats, and/or Salesforce Team Management 

· Manage communications, onboardings, trainings, coordination between offshore-onshore teams Coordinate with Offshore Lead on Monthly / Quarterly Business Review reporting