Must have skills:
• PMP certification
• IVA or IVR experience
• Demonstrated experience in leading enterprise scale software deployments
• Proven ability to influence others, demonstrated leadership and management skills
• Software specific working knowledge required of the following: MS Project, Visio, Microsoft Office Suite (sophisticated user level
Principal Duties and Essential Responsibilities:
- Review project proposal, scope of work and other relevant contracts or information to understand overall project requirements.
- Help drive decisions for natural language model refinement activity that ensures alignment with customer goals, objectives and expected value.
- Determine time frame, funding limitations, procedures for accomplishing project, and resource requirements with sales and leadership.
- Communicate with the customer, internal project team members and management on a consistent basis to ensure project expectations are being met and any concerns or obstacles are addressed immediately.
- Collaborate with the customer and project team members to develop creative solutions in order to accomplish project objectives.
- Establish overall project schedules and specific iteration plans, along with necessary resource staffing for the project, and work with management for the assignment of project personnel.
- Build iteration plans by working with the customer and project team resources to prioritize project tasks, assign owners and track completion progress.
- Confer with project team resources to outline work plans and understand assigned duties, responsibilities, and estimates for completion.
- Facilitate communication and coordinate the activities and tasks of project team resources to ensure the project is on schedule and within prescribed budget.
- Review the overall project status consistently to adjust schedule, evaluate scope, modify resource allocations and plan as needed.
- Prepare project status reports and executive summaries for team members, management, the customer, or others.
- Collaborate with project personnel to provide technical advice and to resolve problems.
- Validate project team member estimates to ensure the project goals and objectives are being met with the highest level of efficiency possible.
- Along with project members and the customer, evaluate the overall project plan and makes recommendations for improvements related to resources, tools, process, communication and the like.
- Coordinate project activities with activities of government regulatory or other governmental agencies as necessary.
Minimum Requirements:
- Bachelor’s degree in a related field, or equivalent work experience
- Minimum of 3-5 years of experience in technical project management, process/resource management consulting, and/or customer relationship management
- Ability to manage and conduct resource requirements analysis
- Ability to interface with all levels within the organization
- Understanding of the fundamentals of iterative development, and familiarity with various agile project management methodologies and experience leading projects
- Up to 5% travel required
- The ability to obtain the necessary credit line required to travel
- Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.