Us Citizen
Green Card
Corp-Corp
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 7th Dec 2021
Technical Skills- ,Cofax,.Net Framework, Angular 9-12.
Nice to have skills ::
Technical Skills - ,ANSI SQL,.Net Programming-C# .Net,ASP.NET,ADO.NET,.Net Programming-VB .Net, Telerik
Roles & Responsibilities
Service Management:
- Responsible for the project tasks assigned
- Initiate escalation procedure for incidents based on the agreed upon timelines and tracks it to closure
- Manage queue effectively and allocate tasks to the team based on an allocation plan.
Service Tracking:
- Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests,
identified problems, Operational changes, enhancements etc.)
Conduct peer reviews and ensure quality of deliverables.
Service Execution:
- Comply to defined process during task execution (including problem management, KEDB management etc.).
Knowledge Management:
- Contribute and participate proactively in knowledge sharing sessions
- Provide complete KT to support teams before any production release.
People Management:
- Manage and mentor the mentees (team)
- Provide inputs for development of learning plan for the team
- Act as a buddy for new hires
- Shares recommendation towards Performance management and recognition of team members.
Contribution to Org Initiatives:
- Adhere to Organization policies and procedures
- Participate in project and organization initiatives led by the Delivery leadership
- Contribute new ideas and innovative approaches at work, including CSI themes
Details:
Candidate Full Legal Name as per Passport:
Current Location:
Mobile Number:
Email ID:
Experience in Years:
LinkedIn Profile Link:
Highest Education :
work Authorization status:
Passport Number
Willingness to relocate:
Notice Period:
Vacation Plans , if any
Hourly Rate:
Interview Availability with the time zone: (2 prefer slots):
Interviewed by Cognizant Team in recent days?