• Us Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 11th Dec 2021

•            Rollout operational changes and functional enhancements as per schedule

•            Co-ordinate with Offshore team

•            Capability for resolving complex incidents,

•            Smart Communication skills to interface with Customers and internal stakeholders

•            Resolving incidents and addressing adhoc requests to support high complex issues

•            Communication with Business users related to resolving queries, obtain clarifications and providing updates

•            Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution.

•            Responsibility and ownership on the project tasks assigned

•            Initiate escalation procedure for incidents based on the agreed upon timelines and tracks it to closure

•            Manage queue effectively and allocate tasks to the team based on an allocation plan.

•            Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests, identified problems, Operational changes, enhancements etc.)

•            Conduct peer reviews and ensure quality of deliverables.

Must Have Skills

·        .Net Core

·        Azure

·        .Net Programming-VB .Net

·        ASP.NET

Good To Have Skills

·        Azure/AWS/GCP Cogn Services Ad