• Us Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 3rd Jan 2022

Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Identifies, documents, reports and tracks system issues. Supports the process of translating business needs into formal technical requirement deliverables.

• Support Guidewire ClaimCenter & Contact Manger environment builds & infrastructure as code and testable infrastructure
• Support of DevOPS tools (Jira, Jenkins/GITLAB/Kubernetes/Docker container/ELK/SonarQube, AppDynamics, Build Automation) and Linux Operating system
• Document solutions to issues using Jira and communicate across teams
• Work with Developers/Test Engineers and the systems engineering team to troubleshoot build related issues
• Primary point of contact for Release management team during off hours
• Build utilities and tools for ClaimCenter & contact manager to use in a way that reduce the need for Engineer support.
• Work cross-functionally with various teams to drive results
• Resolve problems at their root with simple and repeatable solutions
• Regularly solicit feedback and Hosted Applications requirements from customers and end-users
• Provides effective support including accurate problem identification, Jira Stories and customer/vendor dialogue