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• Post :- 14th Jan 2022

Job Title: Site Reliability Engineer

Location: Redmond, WA (Present Remote)

Job Type: Contract (Preferred GC & USC only)

Mindtree

Responsibilities:

The Site Reliability Engineering team is a group of highly technical engineers who are tasked with maintaining and developing the reliability, scalability, and performance of the ServiceNow platform and infrastructure.

The SRE is empowered to drive technical resolutions across the stack from application through to hardware, and all levels in between.

The ultimate goal of the SRE is to never escalate an issue to an engineering or development team by completely owning the resolution of issues in the ServiceNow environment.

They are also tasked with driving forward the operability of the platform to drive down the number of incidents while reducing MTTR.

To accomplish this, the team combines software development, networking and systems engineering expertise, and a strong desire to be challenged by problems of scale and complexity to make our service better for our customers.

As an Engineer on the SRE team you will:

#            Provide relief and sustainable resolution to issues within our infrastructure.

#            Use your experience in software development, systems engineering, and networking to proactively prevent repeatable issues.

#            Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.

#            Join a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.

Qualifications

To be successful in this role you have:

#            Deep knowledge of Linux systems

#            Expertise in software Design and Development

#            7 years Coding at the enterprise level in various languages we normally prefer Python, JavaScript, and Ruby

#            5 years (MySQL) Database administration, troubleshooting, and performance tuning

#            Expertise in Observability and Monitoring of applications, services, and networks at scale

#            5 Years experience with Cloud technologies, preferably Azure

#            Senior level networking skills, IP addressing and routing.

#            Team-first attitude and an uncompromising attention to detail.

#            Excellent collaboration and communication skills

#            Ability to work in shifts that cover one weekend day.

#            Experience developing on the ServiceNow Platform is a bonus