Tagcor

Technical Analyst Business Analyst

Lead, own, and drive execution of the product roadmap.
Well-developed verbal and written communication skills
Strong financial and / or banking, payments background
Collaborates with stakeholders and business partners to define product capabilities and experience and aligns with enterprise strategies.
Establish, monitor, and maintain cross-departmental communication about how product work is prioritized and managed, as well as how key metrics are performing.
Partner with capability managers, delivery managers, architects, UX Design, scrum masters, business lines and other product managers to evangelize the best solutions and facilitate execution across various stakeholders.
Work collaboratively across BLs / Functions to define, sequence, and execute the product roadmap.
Advocates and embodies customer-obsession, within and outside the product family
Create experience roadmaps aligned with partner business objectives.
Take experiences from initial concept through user research, co-creation, and rapid prototyping.
Articulates the trade-off between KPIs that measure customer experience and KRIs that measure risk.
Manages a consistent, repeatable set of product artifacts (product-level roadmaps, feature / function gap analysis, journey / process maps, inventory of “best-in-class” experiences), evolving them in sync with business changes
Experienced in Agile Scrum process and writing detailed requirements in user story format