• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 6th Apr 2022

The candidate will be responsible for supporting customers in the implementation and support of SaaS-based Business application solutions and maintaining client relationships. The candidate should be a self-driven, motivated and task-driven individual who can learn fast and operate with minimal support. Should be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer support. Business Analysts are required to answer customer's queries over the mail resolve technical issues and provide information, providing solutions to the customer queries & helping them in solving their issues.

Desired Profile

• Effective time management skills and ability to prioritize work time to ensure productivity.
• Ability to communicate clearly with both internal and external customers.
• Good comprehension skills - ability to clearly understand and address customer issues appropriately. Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
• Follow communication procedures, guidelines, and policies.
• Ensuring customer satisfaction would be the primary responsibility. You should have a good personality, excellent command of the English language and be very confident, good interpersonal skills and excellent presentation skills.