Work with a public school district in the greater Glendale / Pasadena CA area as an IT Business Analyst / Project Manager for an Ellucian Banner ERP application related to Admissions, Student Records and other education related areas.
Collaborate with system users across academic affairs to understand existing business processes, identify challenges and inefficiencies, and work to develop process improvements. Develop project definitions, timelines, and functional/technical specifications.
In this key position you’ll work closely with the IT team, administration and users to ensure the timely implementation of functionalities, documentation and training. You’ll also work closely with the applications development team, as well as users within the school district, to understand and implement business processes, workflows, and information requirements.
Must have experience with Ellucian Banner and Business Analysis. Project Management a strong plus. Work on-site.
POSITION RESPONSIBILITIES
Ellucian Banner Business Analyst will:
- Work closely with business stakeholders to define and translate business requirements into clear and complete solutions including designs and specifications for the development team
- Have Project Management responsibilities within the position, monitor and report project progress to team and business stakeholders
- Identify and prioritize technical and functional requirements tofacilitate business process workflow design and improvements
- Ensure that the development team understands designs and specifications, with minimal risk of rework
- Collaborate with QA teams in testing and validating delivered solutions in various stages of maturity and completeness, including early proof-of-concept versions, pre-production User Acceptance Testing and post-implementation validation
- Subject matter expertise for escalated user support requests
- Draft content for end user communication and training
- Provide creative problem solving, quick fixes, and workarounds when necessary to sustain business operations, while the development of permanent solutions is in progress
- Provide thought leadership in CRM best practices, general business analysis, and business process enablement.
Experience and Qualifications
- Minimum 5 years IT Business Analyst experience
- Project / Program Management
- MUST HAVE experience working with Ellucian Banner ERP systems
OTHER
- Strong analytical skills with ability to create requirement specifications in both technical and user friendly language.
- Experience and understanding of SDLC processes
- Ensure training meets the needs of the end-users.
- Ability to organize and manage work effectively
- Ability to ask clear and pointed questions and ability to seek/ pursue answers
- Strong critical thinking and problem-solving ability
- Good documentation skills.
- Ability to maintain effective working relationships with co-workers, the business and vendors.
- Strong interpersonal and outstanding communication skills