• US Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 16th Apr 2022

·        Overall 9-10+ years of experience

·        Exposure to Life sciences/ healthcare ; with service cloud knowledge is a MUST.

·        Understand the business requirement and convert it to Technical Specification which helps the developer to write the code.

·        Expert Level understanding of Salesforce.com CRM and its development life cycle.

·        Understands the technical environment and product architecture so as to convert functional requirement to technical requirement.

·        Strong communication and presentation skills

·        Strong documentation skills including creation of BRD's, FRD's, Use Case Diagrams, Screen and Report Mock-ups, process flow diagrams, and other artifacts

·        Possess comprehensive understanding of CRM business process related to Campaign Management, Lead Management, Opportunity Management, and Case Management.

·        Aware of platform-specific design patterns and limits

·        Experience in methodologies such as Agile/SCRUM

·        Familiarity with Force.com platform.

·        Responsible for documenting user stories/requirement specification

·        Experience with project and development lifecycle methodologies.

·        Provide necessary detailing to engineering team on requirements

·        Should be able to capture nonfunctional requirements

·        "Should be capable of performing everything that Business Analyst should perform in addition to following responsibilities.

·        Experience in automation of Lead management and Case Management.

·        Productive contributor to team projects and self-managed tasks with the ability to successfully deliver multiple concurrent projects under the tightest deadlines.

·        working experience in identifying, new SFDC features and functions to meet the business requirements