• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 22nd Apr 2022

•    5+ Years of experience in ServiceNow is desired.
•    4+ years of professional services/ ITSM consulting experience on Incident Mgmt, Problem Mgmt., Change & Release Mgmt., Knowledge Mgmt., Event Mgmt.  , Unified Service Portal and catalog Mgmt
•    4+ years with hands-on experience in processing modeling, process design, business and functional requirements gathering, developing and implementing of ITSM processes & solutions and enabling user adoption. 
•    4+ years of ServiceNow Technical consulting/development/administration experience. 
•    4+ of experience in supporting ITSM transformation project in ServiceNow Platform. 
•    Experience with Designing and implementing process  ITSM applications through Web Services Integration (SOAP, REST) using the ServiceNow Integration Hub / Scripted API capabilities. 
•    Understanding of the ServiceNow platform architecture and best practices to maintain optimal performance, scalability, maintainability, upgradability, UX and security.
•    Experience with System/Process Automation (ServiceNow Orchestration) experience. 
•    Experience with  Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment. 
•    Experience with develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Knowledge, Asset and Configuration Mgmt, Service Catalog, Service Portal and ESM applications as well.
•    Must be aware of ServiceNow offerings and product release cycle. Must be able to constantly upskill to new features introduced with every ServiceNow release.
•    Experience with working, debugging or developing in any one of the following programming languages: JavaScript, Angular JS, Java, Python, HTML, XML 
•    Excellent communication skills 

Preferred Skills: 
•    Experience implementing systems using the Traditional Waterfall and  Agile/Scrum methodology 
•    Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design.
•    ServiceNow certifications such as CSA, CAD, CIS are preferred. 
•    ITIL V3/V4 foundation