Tagcor

Salesforce Business Analyst

· 8 - 12 Years of experience in working as a Salesforce Functional Consultant/ Business Analyst.

· Strong Communication (written and verbal) , Presentation and interpersonal skills.

· Excellent skills of analysing requirements, identifying different scenarios is mandatory.

· Good understanding of Out of the box features of Community Cloud / Commerce Cloud.

· Good to have knowledge of Health Cloud.

· Ability to independently drive requirements discussions with multiple business stakeholders.

· Ability to clearly communicate Salesforce features in non-technical way to business stakeholders.

· Ability to understand business problems and propose high level Salesforce solution.

· Ability to clearly articulate the requirements in user stories.

· Experience in coordination with Development team, Technical Architect is mandatory.

· Understand current business process and document processes.

· Ability to give demo to clients.

· Ability to provide trainings to users.

Good to have

· Salesforce.com certifications

· Experience in methodologies such as Agile/SCRUM

· Experience with JIRA or any other Project management tool.

· Has knowledge of Salesforce best practices.