• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 10th May 2022

Atleast 7+ years of ServiceNow experience and on full cycle implementation of ServiceNow ITSM, ITAM including SAM Pro

•           Manage and monitor the IT Asset Repository for Software Assets

•           Track and capture any change on Software Assets (deployment, lost or stolen etc.) in the IT Asset Repository

•           Validate periodically The IT Asset Repository data accuracy and investigate discrepancies.

•           Check the IT Asset Repository to determine whether existing Software can be re-used to fulfill a request

•           Update the IT Asset Repository ticket (request, incident, change ticket etc.) with Asset status (assigned, procured, deployed etc.)

•           Determine capability to inventory Software Assets

•           Help define alternative procedures if Software cannot be inventoried with current toolsets

•           Assess the impact of any major change on the Software Assets and discuss findings with appropriate stakeholders

•           Define how Software harvesting should be performed and track the harvested Assets in the IT Asset Repository

•           Coordinate Software disposal

Technical Expertise:

•           Strong capability to perform:

•           Update/close RITM for software requests

•           Evaluate if license is available by checking stock status

•           Entitlement process/License Assignment

•           Review and reconcile license compliance report

•           Investigate non-compliance and provide resolution

•           Validate software license creation

•           Create/Update Software Models/Create Standard Catalog/ Create Software Catalog entries

•           Receive PO Release and Invoice and perform 3-way match

•           Validate software discovery

•           Work with Platform Team to troubleshoot software discovery issues

•           Provide Software Inventory and license compliance-related reports

•           Update/maintain ITAM repository for accurate inventory count resulting from the SAM processes

•           Evaluate License Usage and harvest unused licenses

•           Understand software licenses product use rights

•           Knowledge of Catalogs

•           Knowledge of ServiceNow workflows

•           Flexera DataPlatform