Bachelor's degree in Computer Science, Business Administration or equivalent combination of education and experience
Experience in working on sales lifecycle, case lifecycle, workflow, process builder, approval, lightning flow, report & dashboards configurations
Hands on experience on territory management, lead routing, lead conversion configurations
CPQ integration experience, Zuora CPQ is a plus
Experience in installing and maintaining the AppExchange product along with the licensing model information
Experience in maintaining the lightning org, configuring the lightning components, lightning page layouts, assignments etc
Experience with data cleansing, data manipulation and data migration
Salesforce.com Certified Administrator
Excellent verbal and written communication
Responsibilities:
This role will work with representatives from every department – in particular, Sales, Marketing & Customer Success - to build and maintain processes and manage the data relating to them
Manage day to day SFDC Admin activities
Own and manage Salesforce maintenance and hygiene
Understands Account hierarchy, campaign management, Lead Conversion, Opportunity conversions, Quote to Cash process
Establish, document, and enforce data governance practices
Hands on experience integrating Salesforce with Marketo (or equivalent Marketing tool)
Configuration of objects, fields, record types, page layouts, workflows, process builders, flows, validations, in Salesforce Lightning
Creation and modification of custom Reports and Dashboards for various parts of the organization such as Sales, Marketing, Support and Finance
Create and manage Sandboxes
Must have a deep understanding of scalable solutions and Salesforce best practice