• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 15th Jun 2022

•             Documents business and technology needs, determines impacts to current system processing and works across the enterprise to ensure accuracy of changes.

•             Organizes, directs, and develops all aspects of assigned projects, both technical and business.

•             Serving as the main contact between our business partners and Technology to ensure that requirements are well-documented Conducting requirements-gathering meetings with users, developers, system design architects, system integrators and vendors

•             Prioritizes and identifies cross application/system changes, documents business needs, determines development impacts to current system processing and works with all levels across the enterprise to ensure accuracy and alignment

•             Developing and maintaining formal process artifacts including Process maps, Standard Operating Procedures, and Work Instructions, and document projects (creating project reports, presentations, business cases, and diagrams).

•             Resolving process related problems where expertise is required to interpret against policies, standards, or other process documentation

•             identify issues by asking the right questions and identify/ involve the right stakeholders to help remove impediments.

•             Helping to document process control procedures Promoting a culture of continuous improvement at all levels of the organization.

Preferred:

•             Must have Experience with ITSM tools such as Remedy, Service Now, Service Manager, or equivalent Strategic, futuristic thought leadership, and the ability to work through constraints.

•             Nice to Have: Smartsheet tool experience, decommissioning experience

•             Technology experience, JIRA, Confluence