Compiles, cleans, analyzes and interprets varied and complex clinical, demographic, financial, and operational data, supporting departments including but not limited to Care Management, Utilization Management, Clinical Risk, Quality, Business Development, and Member Experience.
Runs complex queries to build and maintain customized reports and dashboards for departments using various tools (SQL, MS Excel, Python, R, Tableau, other BI tools).
Designs and builds data visualizations that present data in a clear and concise format, helping customers easily extract insights from the data.
Works closely with the VillageCare IT department to automate data flows, facilitating the production of dashboards that automatically update and can be accessed directly by customers.
Works closely with all levels of business users to clearly define reporting requirements in support of strategic decision making. Develops a strong understanding of internal customers’ business needs, and fosters the use of data and reporting to meet quality objectives.
Performs other duties and responsibilities as assigned.