- Solution design, development, & maintenance of Chatbot applications & their associated components.
- Collaborate with business and technical SMEs to define automations, business rules, and exceptions.
- Analyse process automation requirements and design Chatbot solutions, architecture and logic.
- Create detailed design, process diagrams and related documentation
- Develop a comprehensive test suite of automated unit & regression tests for each process.
- Roll-out of the designed solution to business users and provide the required support
- Support, debug, and correct any issues with Production Bots.
- Contribute to the development of standards and best practices for automation development, QA, process monitoring and overall development lifecycle.
- 8 to 12 years of software development experience
- 3 years of Chatbot development experience
Required qualifications
Skills
Mandatory
o Python
o MongoDB
o Infra knowledge (linux)
o Knowledge of Chatbots, RASA
o TensorFlow
o Restful APIs
Optional
o Redis(can be learnt later)
o NLP
o Java script
o Microsoft bot framework.