Description
We are seeking a highly-skilled, professional technical manager to join our dynamic and growing team. In this position, you will oversee all technical matters companywide and manage our technical support team. You will work collaboratively with clients/users, the development team, and various stakeholders within the company to ensure the delivery of all products in an efficient, timely manner.
Responsibilities
- Conduct interviews, hire and train new technical support/IT staff
- Provide guidance and insight to upper management and procure buy-in
- Report progress, including any changes made to plans and production
- Contribute to product design and establishment of requirements
- Delegate technical responsibilities and monitor the progress of projects
- Deliver products consistently, on time, and on budget
- Oversee user testing and report results adjust requirements as needed
- Contribute in all phases of the development lifecycle
- Work closely with project manager during all phases of the development lifecycle
- Review all work produced by the development team
- Ensure code produced meets company standards
Skills Required
- Bachelor s degree in computer science, information technology, or related field
- Minimum of 5 years experience in the Information Technology field
- Minimum of 2 years experience in management
- Ability to work in a high-pressure, deadline-driven environment
- Exceptional communication and reporting skills
- Solid working knowledge in all required software and programming languages
- Outstanding leadership skills and ability to delegate responsibilities effectively
Desired Skills
- MBA or Master s degree preferred
- Evidence of continuing education, such as certifications, is a plus