Familiarity with IBM Cúram application; Agile development practices; Jira; Confluence; government social benefits programs; industry standards in project management (e.g. PMBOK).
Ability to work cooperatively with System Integrator. Ability to write Oracle Sql queries to analyze the backend data.
Strong written and verbal communication skills.
Knowledge of New York City agency and executive operations and procedures.
Business analysis experience to include data flow diagrams, requirements specifications, use case.
Responsibilities
Oversee, plan, manage, and coordinate complex projects from initiation to completion, including defining project scope, creating/updating project plans and work breakdown structures, scheduling project deliverables, goals and milestones, identifying and managing IT project risks, determining resource needs, obtaining signoff on project deliverables, etc. using waterfall/agile mythology.
Coordinate, track, and report on project tasks.
Elicit requirements by interviewing business owners /stakeholder to understand business needs and translate the business needs into clearly defining functional design documents, impact assessments. Convey progress to management, stakeholders and relevant teams.
Lead teams responsible for requirement gathering, analyzing procedures, rules and State and Local regulations to ensure proposed system business rules adhere to such regulations by serving as a Subject Matter Expert (SME) on Business solution Applications portfolio from start to end, to ensure a smooth, speedy and effective bug free delivery to its end users.
Drive improvement initiatives by monitoring issues reported by production users to troubleshoot functional issues, analyzed patterns to diagnose cause and develop solutions, and/or improvements by refining local/window validations techniques and adding business rules to our robust Business Rule Engine to reduce user errors by writing SQL(Oracle) and utilizing JIRA, Confluence, Visio, Microsoft and Solutions Business rules Engine tools.
Research and identify emerging technologies impacting production systems such as WMS State system to ensure local system is compatible to emerging State system updates on data formatting, data mapping and data exchange between NYC and NYS, to ensure when State system is upgraded communication between systems remains successful by liaising with business leaders, business partners (BPI) and IT technical teams and vendors, as necessary in fulfilling the department goals and objectives.