Citizen
Full Time
Direct Hire
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 27th Jul 2022
Provide day-to-day support of the Oracle E-Business Suite Payroll, must have experience in US Payroll
Responsible for configuration changes and/or enhancements to the application
Learn about latest patches and communicate changes to key individuals
Responsible for testing upgrades, patches, configuration changes, impact analysis to ensure the stability of the application
Act as an Oracle Payroll subject matter expert by providing best-practice guidance on HCM business processes
Establish open, fluid, and timely communications with all interested parties, stakeholders, and project teams
Mentor associates and foster a learning and growth environment
Work directly with customer to analyze and document problem, recommend solution, initiate corrective actions, follow up on problem resolution and inform customer of status
Responsible for adhering to the current project management methodology while influencing best practices, process improvements, and procedures
Adhere to the ticket management guidelines to ensure consistency in both communication and process in all client interactions
Interfaces with the customer to understand the customers overall objectives and requirements
Update configuration workbooks when necessary
Participate in internal and client knowledge transfer sessions
Proactively review data and deliverables for issues and escalates as appropriate
Liaise with Oracle and 3rd party vendors for product/integration issues
Experience: 4-10 years relevant experience in Oracle HCM Cloud Functional Payroll
Key Skills:
Functional or Technical experience in the Oracle E-Business Suite payroll R12.1 above
Good understanding of the Business Processes
Ability to troubleshoot the issues raised by client
Ability to decode the functional design to resolve the issue
Ability to work on enhancements by gathering requirements from the client
Ability to create or update functional design documents
Ability to create test plan and test scripts for upgrades and patches