• Citizen

• Full Time

• Direct Hire

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 29th Jul 2022

Roles and Responsibilities

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have Skills : ServiceNow IT Service Management Good to Have Skills : Servicenow Tools Administration, ServiceNow IT Operations Management Job Requirements : Key Responsibilities : A Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions. B Configure Workflows in the ServiceNow platform. C Resolving ad hoc challenges including break fix. Work with release and version upgrades.

Desired Candidate Profile

Technical Experience :

A- Good understanding of ServiceNow Development Platform including, but not limited to ITSM, Custom Development, ITOM Exposure on complete ITSM and ITIL support process especially in areas of Service Design, Service Transition and Service Operation.

B Worked with 3rd party integrations using REST, SOAP.

C Minimum 5 years experience supporting the administration, configuration development of the tool

Professional Attributes : A Excellent written and verbal communication skills. B Good analytical skills along with Project management and time-management skills. C Strong problem solving skills. D Teamwork and team building skills. Educational Qualification: Bachelors Degree in Computer Science/IT/Engineering or related field Additional Info : Mandatory : Certified ServiceNow ITSM Fundamentals Optional Certified ServiceNow ITOM / GRC, ITAM

Perks and Benefits