Roles and Responsibilities
- Produce high quality business requirements from a functional and non-functional perspective that are accepted and approved within agreed timelines and objectives.
- Identify key stakeholders and resources needed across the business and third parties to support the successful delivery of accurate and detailed business requirements from a project and change perspective.
- Work to agreed policy and procedures and where applicable contribute to the continuous development of business procedures and operating frameworks.
- Lead and facilitate system, process improvement workshops and resolve scoping issues and stakeholder conflicts.
- Engage with a wide range of stakeholders across the Group and third parties to ensure requirements are understood and are being met, or where gaps are identified, are raised appropriately and resolved.
- Delivery of end to end traceability against quality business requirements and system/functional specifications using appropriate tools and templates.
- Collaborate in the planning, design, development and deployment of new applications and enhancements to existing applications.
- Engage with key stakeholders to influence the solution of design to meet business goals, scope and strategy requirements; clearly documenting and managing identified risks and key decisions needed.
- Contribute to project documentation and planning documents e.g. PIDs / RAIDs / milestone and project plans.
- Provide source material for preparation and maintenance of user manuals and other related documentation.
- Conduct business impact assessments and feasibility studies as required.
- Support the test team in the creation of test plans to align with approved requirements
- Develop a clear understanding of business objectives and develop knowledge of core business processes, products and systems; to be able to provide advice and communicate in both a technical and user friendly language.
- Act as a key SME for the Change function representing the function in core working and steering groups.
- Conduct research into systems, processes and products as required, making recommendations for the best options available to meet business objectives.
- Prepare and provide regular reporting against agreed delivery timelines, clearly documenting progress and risks & issues against the delivery.
- Work to the agreed Group quality framework to ensure process risk is mitigated and, where required corrective action plans are implemented.
- Identify project risks and agree appropriate actions to mitigate/control. Regularly review risk assessment. Ensure residual risks are incorporated within the appropriate business area’s operational risk plans
- Ensure that fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do.
- Ensure that you fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day to day work that you treat data as an important corporate asset which must be protected and managed.
- Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations
Desired Candidate Profile
- Equivalent to 5 years previous experience as a Business Analyst within the Financial Services industry is essential
- Equivalent to 3 years previous experience as a Systems Analyst is desirable
- Equivalent to 3 years practical experience of gathering requirements in an Agile delivery environment building Epics and Stories is desirable
- Equivalent to 2 year previous experience of working with Mortgage and Savings, products and systems is essential
- Previous experience working with offshore operations is desirable
Perks and Benefits