• US Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 2nd Aug 2022

Design, architect united communication solution for ODA’s Regional Rapid Response Assistance Program

•             Install, configure, maintain, and troubleshoot unified communication equipment

•             Provide configuration recommendations and assistance for existing united communication solution

•             Create unified communication user guide

•             Support with Microsoft Office 365

•             Support technology using in ODA’s contact center.

•             Work closely with other business units/organizations to implement and complete projects and tasks

Participates in assignments and projects with minimal direction from higher level resources

•             Support and troubleshoot endpoint device

•             Support and troubleshoot technology using for ODA’s call center

EXPERIENCE:

•             Excellent knowledge of unified communication technology

•             Excellent knowledge of Contact Center infrastructure

•             Excellent knowledge of wireless access points, network administration and security concepts and technology

•             Strong knowledge of deployment and management systems

•             Ability to drive results with a sense of urgency relative to the end user

•             Ability to work independently as well as with a team

•             Ability to break down required tasks in project deployment

•             Ability to establish and maintain effective working relationships with employees, vendors, clients and public

•             Must have strong oral, written, and interpersonal communication skills

•             Exceptional analytical and conceptual thinking skills

•             Experience working with cross-functional teams

REQUIRED SKILLS:

•             4-year college degree or equivalent technical study

•             10+ years of system/server engineer experience

•             10+ years of network infrastructure experience

•             10+ years of unified communication engineer experience

•             10+ years of Microsoft Office Product supports

•             10+ years of End Point Device Support

•             5+ years of AirWatch MDM support

•             Professional Certification in server, and/or network, and/or endpoint or is desired